Telekom Shop Karlsruhe Innenstadt-West

Geschlossen, öffnet um 10:00 Uhr

0721 9203113 Kaiserstr. 189, 76133 Karlsruhe

Öffnungszeiten

	Montag	10:00 - 18:00
	Mittwoch	10:00 - 18:00
	Donnerstag	10:00 - 18:00
	Freitag	10:00 - 18:00
	Samstag	10:00 - 18:00

Unsere Services für Sie

Individuelle Geschäftskunden-Beratung

Gerne beraten wir Sie vor Ort zu Geschäftskundenprodukten
Abholung im Telekom Shop

Bestellen Sie Artikel online und holen Sie die Ware im Telekom Shop in Ihrer Nähe ab
Mediareceiver- und Routertausch

Wir tauschen Ihren Router oder Media Receiver im Gewährleistungsfall
Handydatentranfser

Die Einrichtung neuer Smartphones übernehmen wir gern für Sie
Handyreinigung

Direkt vor Ort bieten wir kostenfrei die Handyreinigung an

Sprachen

Deutsch

Bewertungen

4.32 von 5

118 Bewertungen

Yuliia Yakina

25. September 2023

1 von 5

The worst service I've ever experienced. A week ago, I topped up my phone, and my Tarif usually includes free calls and some data for a month. However, I received a message from T-Mobile stating that it will only work for 2 weeks instead of one month (because there are certain problems for this tariff for Ukrainians). I immediately went to their store to resolve this issue, but the employees claimed that they were already aware of the problem. So, if you knew about it, why did you refuse to contact your main office to resolve the issue, considering the fact that we told you that we are from Ukraine and don't speak German for now? At the very least, why didn't you inform customers about this problem if you were aware of it? It was completely your fault and you did nothing. What's wrong with your customer service? You're supposed to be here to help and assist your customers. If you can't do that, why are you even working here?

Markus Holley

24. September 2023

3 von 5

Hans-jürgen Mai

22. September 2023

5 von 5

Tolle Beratung

Everton Jordan

12. September 2023

1 von 5

Sie können die Reihenfolge des Eingangs im Service nicht einhalten.

Сергій

06. September 2023

5 von 5

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